OPEN ACCESS BPO’S OPERATIONAL PREPAREDNESS IN THE TIME OF COVID-19
Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic.
The drastic changes brought by COVID-19 inadvertently highlighted the cracks in many company’s disaster preparedness strategies. A study by human resource consulting firm Mercer says that over half of businesses worldwide weren’t even ready to face the pandemic.
COVID-19 caused serious impacts on vital business operations, including production, workforce, and sales.
