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When you’re an entrepreneur in business, having a modern, high quality, versatile, small business phone system is essential for your overall success. You need a small business phone system that’s flexible enough to be geared for your unique situation and adaptable enough so that it meets your individual needs.
You need to be able to remain connected to all your contacts and employee at all times so require a system that reliable, but also affordable. In today’s uncertain times with Covid-19 restrictions and quarantine measures making travel and personal contact difficult you need to be able to rely on your small business phone system at all times.
It’s important to be able to remain viable and stay in touch with remote workers, suppliers and customers. With so many options available it pays to take a bit of time to assess just what you really do need and which services will help to improve your overall communication abilities.
Losing contact or not being easily contactable can mean lost business that’s very hard to replace in today’s competitive market.
Landlines
A landline has been the traditional small business phone system for most companies, but it’s being phased out in many areas due to high maintenance costs and the lack of trained technicians to deal with instillations and faults.
The relatively high cost associated with having a landline for both local and long distance calls has led many small businesses to opt for more economical and reliable VoIP (voice over the internet protocol) small business phone systems.
Virtual small business phone systems
In comparison to a landline, a virtual small business phone system is often a better choice. These systems connect all the calls coming to your normal business number to all areas of your business including your employees mobile devices regardless of where they are.
They can be connected to standard desk phones as well as conference lines and answering services and all the standard options that may be required.
Advantages
The advantage is you only pay for the services you actually need and use. May conventional small business phone systems require to take a package deal where you pay for services, whether you use them or not and are often very expensive to change.
By having all your business calls going through your main business number and then being auto directed to the right person, it keeps all business calls within the business and reduces the chances of moonlighting. So your business owns the relationships that develop between your staff and clients.
Remote workers and working on the move
With a virtual small business phone system you will always remain connected to all your workers, customers and suppliers, whether your at the office out on the job, on holiday or travelling. This way you will know what’s going on and remain in total control.
For most modern small business a virtual phone system is the ideal choice. It helps keep costs under control while making sure you never miss a call no matter where you are so your not desk bound. You can instantly redirect calls to the right people in your business to answer any problems or queries they may have. You also have the advantage of cloud data storage so your vital information is always secure and readily available.