Key Stakeholders in Implementing Conversational AI in E-commerce
In the fast-evolving world of digital commerce, businesses are increasingly turning to conversational AI to improve customer engagement, enhance operational efficiency, and boost sales. Implementing this advanced technology, however, requires the coordinated effort of multiple stakeholders. Each plays a vital role in ensuring the seamless deployment and integration of AI solutions. Understanding who these key stakeholders are and their responsibilities can help businesses implement conversational AI effectively.
1. Business Leadership