Customer Feedback Drives Quality Control, A Complaint Is a Gift
Manufacturing companies live ball valve inspection checklist and die by customer feedback. Microsoft launched Windows Vista in 2007 with high expectations. Immediate negative customer feedback due to compatibility issues spurred a backlash from even the most loyal customers. Microsoft was slow to respond to criticism and Apple jumped at the opportunity to launch a successful smear campaign based on the phrase "Hi, I'm a Mac, and I'm a PC." Feedback is often a direct result of manufacturing quality control.
