QuickBooks is a very flexible accountancy software and comes with work sharing. With this app, multiple users can access the same company file. A few users report QuickBooks multi-user problems frequently. Following this guide should help in resolving such issues in the future.
The Best Steps to Resolve QuickBooks Multi-user Problems
You may face QuickBooks multi-user problems when collaborating with others. Here are the methods to resolve:
First Method
In this method, use the multi-user mode check-box.
- Tap on “File” on the menu bar.
- Click on “Open” or “Restore Company.”
- Now tap on “Open a Company File,” and then select “Next.”
- Open a Company” window will appear.
- Select the check-box at the bottom to open the company file in multi-user mode by default.
The above steps should resolve QuickBooks multi-user problems in all workstations. This method is user-friendly.
Second Method
In this method, you can edit the QBWUSER.INI file and set a new value for MULTIUSERMODE.
- Go to the AppData folder here C:\Users\(username)\AppData\Local\Intuit\(QuickBooks Desktop version information).
- Locate the QBWUSER.INI file and open it in a notepad.
- Hit CTRL + F and then find out MULTIUSERMODE.
- Set the value to "Y" (MULTIUSERMODE=Y).
- Save the file by pressing CTRL+S.
Sometimes the computer may revert the file to the original value. To stop that:
- Select the QBWUSER.INI file and Right-click.
- Now tap on “Properties.”
- Access the “General” tab.
- Select the “Read-only” dialogue.
- Tap “Apply,” and then select “Save.”
Warning: You may want to discuss with a computer expert before making any changes.
Conclusion
Business owners and managers may use QuickBooks at the same time. The multi-user error is frequent after a recent system update or data migration. This guide will help if you to fix QuickBooks multi-user problems.