Pros and Cons of Using Onsite Support versus Onsite Support
Whether you're supporting multiple branch offices or remote offices, the experience of an experienced onsite tech can go a long way toward increasing end-user satisfaction and resolving many IT problems quickly. There are some very effective ways in which companies can deal with the challenge of staying abreast of the latest technology trends and techniques, but probably the easiest and most cost-effective solution is to turn to onsite tech support and transition to onsite on-demand support.