What Is a Care Manager? Roles and Responsibilities

What are care managers? Care managers are licensed healthcare professionals who play a critical role in coordinating and supporting patient care, especially for individuals with ongoing health conditions. They work closely with patients, providers, and care teams to develop personalized care plans, ensure continuity of care, and address clinical, social, and emotional needs. In chronic care management (CCM) programs, care managers deliver consistent, non-face-to-face support to help patients manage long-term conditions, improve adherence, and reduce hospital readmissions. They also support technology-driven care models such as remote patient monitoring (RPM) by tracking patient data, responding to alerts, and enabling early intervention. Through proactive engagement and coordination, care managers improve outcomes, enhance patient experience, and support value-based healthcare delivery. For more insights read full blog: https://www.healtharc.io/blogs/what-is-a-care-manager-roles-and-responsibilities/