While running the application, issues can arise while opening the company file, which can lead to QuickBooks cannot communicate with the company file error. This error message can prevent users from running the application correctly and can interfere with business and accounting functions. The error can arise due to many possible reasons, like issues with the database service. If you are getting the QuickBooks communication error, you can follow the steps given below to address it.
If you are having difficulty understanding the troubleshooting steps or resolving the error message on your own, you can reach out to us at 1.855.856.0042 to get immediate help from our QB support team.
Possible Triggers and Causes for the Company File Connection Error in QuickBooks
If your QuickBooks can’t access company file, the following common factors and reasons might be responsible –
- The server is not correctly configured, and it is leading to connectivity issues on other workstations on the same network.
- Essential services, like the QuickBooks database server manager, are not connecting with the company file, and they might be turned off or inactive.
- Your QuickBooks Desktop application is not updated to the latest release, and the obsolete application is incompatible with running the data file.
- There are incorrect hosting settings on the server PC, and the company file folder is unable to share the company file due to inadequate permissions.
Troubleshooting Methods to Address the QuickBooks Won’t Open Company File Error
If you are getting the unable to connect to your QuickBooks data file issue, you can follow the solutions provided below to dismiss it –
You may read also : How to fix QuickBooks Error 15241
Solution 1 – Scan the QBW Company Files by Activating the QuickBooks Database Service
You can tackle the QuickBooks not connecting to server issue by scanning the company file for issues.
- Click the Windows Start button and enter QuickBooks Database Server Manager in the Search Programs and Files search box, and click the database service.
- Under the QuickBooks Database Server Manager window, hit Add Folder and locate the company file folder to select the folder containing your company file.
- Hit Scan to scan the file folders, and after the scan completes, the application will list all the company files having issues and navigate to the company file folder to check if the ND file is present.
Solution 2 – Enable the QB Single-User Mode from the File Menu of your Server PC
Running the company file in a single-user mode can help with file access issues on the server computer.
- Open the QuickBooks Desktop application on the server PC and click the Utilities menu from the File tab to select the Stop Hosting Multi-User Access option.
- Hit Yes to confirm, and if the hosting is not running on the workstations, then select the Host Multi-User Access option instead of disabling the hosting mode.
Conclusion
The QuickBooks communication error can be easily eliminated by using the solutions provided below. If the error message persists, you can call us at 1.855.856.0042 to get immediate help from our QB experts.
This blog posted on: msnho.com