When it comes to shopping online for shoes, one of the most critical things to understand is the return policy. Every store has some sort of return policy, but you need to understand their terms. For instance, will you be required to exchange that pair of shoes for something different or is it possible to get a refund and how much time are allotted for making a return. Face it, anything is possible. The shoes might be defective or they might not fit right. Or they don't look exactly like you imagined they would. You should be able to return them and get either a new pair or a refund. You also want to figure out who has to pay for the return shipping costs because each of these charges can add up, which turns a reduced price pair of shoes into something with an original price tag.
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We all know how important customer support is because you may have a problem and then you need to deal with them. Most people never think about customer support during the buying process - so you have to decide on it. The least ideal situation is the shoes are not right for whatever reason and you're stuck with returning them. Just try calling their 800 number and see how you feel about the person you talk with. You can easily discover how good the retailer is by searching for customer reviews, which will be honest rather than a sales pitch. In conclusion, getting shoes on the Internet is sometimes much more easy due to the sheer volume of shoes available. In fact, you may even have a hard time selecting the perfect pair of shoes because there are so many options. However, keep in mind exactly what you want your shoes for or you might end up spending all day looking for shoes and still be unable to narrow your choice down to the pair you need.