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Net Promoter Score (NPS) Calculator

Submitted by SpdLoad on Fri, 04/19/2024 - 10:57

Net Promoter Score (NPS) measures customer satisfaction and loyalty based on their likelihood to recommend a business. To calculate NPS, input the number of promoters, passives, and detractors, and the calculator will compute your score. NPS matters as it provides insights into satisfaction, loyalty, and areas for improvement. A good NPS indicates higher customer satisfaction and loyalty.