Ethiopian Airlines is known for its quality of customer service and its reputation as the world's largest airline. If you want to make a reservation or have already made a reservation and would like to contact the service team department, then you are on the page where you can get all the contact information to connect to a live agent.
How Do I Contact Ethiopian Airlines?
Popular methods to contact Ethiopian Airlines
The airlines offer various services for customers to contact customer care for Ethiopian Airlines, but there are two methods that are most commonly used. The methods, along with the procedure, are provided below.
The phone call service
The live chat feature
Steps to contact Ethiopian Airlines using the contact number:
Use the procedure provided in the below points to connect to a customer care member at Ethiopian Airlines.
You need to first open the official page of Ethiopian Airlines.
Then you must tap on the help option.
Now you can see various options available.
You need to click on the call center tab.
Here you can get various contact numbers for various regions.
Please choose your region from the provided drop-down menu and dial the designated telephone number.
Follow the voice instructions and press the corresponding numbers accordingly.
Soon you will be able to get connected to the live agent at Ethiopian Airlines.
The live chat option:
You need to open the home page of Ethiopian Airlines.
Now you need to click on the help option.
When you are on the help page, click on the help and contact option.
To get your questions answered, simply select the live chat option and send your message.
You will then get your replies from the virtual assistant.
How do I make a claim with Ethiopian Airlines?
If you notice that your baggage is missing or some of the items are missing, or if it is damaged, you can immediately reach out to the customer service of the airlines. Or you can also use the claim form to get compensation for luggage.
Online claim:
You can use the procedure that is provided below if you want to use the online website of Ethiopian Airlines to file a claim.
You need to go to the official homepage of Ethiopian Airlines.
Then you must go to the help and contact tab.
Now look at the baggage option and click on the option.
You will then be delivered to the page where you can see various options.
Click on the damage and lost baggage tab.
Click on the create a report.
Now you can register a complaint regarding your baggage and apply for compensation.
You can also call the service team department, or you can simply go to the counter and get in touch with a representative to file a complaint.
You need to understand that there are certain conditions for you to claim baggage delay or damage. Make sure to read the policies before applying for compensation to avoid any inconvenience.
Wrap up:
In the read, you are able to understand the procedure to contact the customer service agent and the procedure for a claim. Follow the points and get the help that is required. Also, check out the Faqs to get clarification on the contact and the claim information.