An IP phone is a telephone device that allows you to make and receive calls over the Internet. It is also called a VoIP phone since calls are made and received using this technology based on voice over Internet protocol and stands for 'Voice over IP'.
In the same way, the acronym assigned to the IP phone has a very illuminating origin (Internet Protocol), which names these phones for Wi-Fi. Area Code 786 has a similar appearance to conventional ones, although their data transmission system is carried out over the Internet.
IP telephony differs from analog lines because the switchboard is hosted in the cloud, which gives it a series of advantages, such as mobility, since it allows for the extension of the mobile phone and integration offices that are separated geographically. The fixed number can be used from anywhere with an Internet connection.
For this reason, IP telephony is revolutionizing the way of communication in companies, not only because of these possibilities in calls but also because of its advanced features, such as the possibility of receiving voicemail messages by email, collaboration tools in real-time for employees in real-time or call statistics.
Telephone services for companies that use this technology, Area Code 470 aims to improve communication between customers and employees with a series of advanced features, collaboration tools and a great connection with the rest of the company's applications. In this way, various services can be integrated under the same platform:
- Voice service for conventional calls
- Video
- Instant messaging
- Fax
- Integration with email systems and CRM customer relationship management systems
Advantages of IP telephony
Integrating an IP telephony system in a company allows unifying all internal and external communication in a single system, with greater savings by having the telephone switchboard in the cloud.
- Physical line cost savings: In the case of companies, the savings are very large compared to the physical switchboard. In IP telephony, the switchboard is hosted in the cloud, and as it is virtual, it is unnecessary to buy or update as in the conventional switchboard.
- Savings on the bill: With systems hosted in the cloud, it is possible to save up to 70% on the consumption bill with calls of the highest quality.
- Mobility: One of its main advantages is mobility. As it is a Wi-Fi phone, Area Code 678 allows the extension on the mobile phone and integrates offices in different places.
- Dynamic video conferencing: The benefits of this technology allow video calls between the users of the switchboard and videoconferences with a quality system, quickly generating meetings to which users from outside the switchboard can also be invited.
- Internal communication improvement: The IP telephony service can incorporate instant messaging and chat for real-time communication, video and also a display of the states of the extension users (such as free, busy, and do not disturb).
- Advanced features: The possibilities of a VoIP telephone are immense. There are over a hundred customizations to create a tailor-made communication service for the company. In addition, Area Code 415 allows access to voice mail and the management of supplementary services such as call forwarding.