Netflix as we all know is a world-class streaming app, but sometimes, this so called ‘world-class’ streaming app encounters errors, which result in halt in the operation of the app. One such error is Netflix Ui-122, and the reason of its occurrence is connection failure or application update.
If you are dealing with this error, then you need to check whether your internet is working fine or not. If it is, then you need to check the app whether it is up-to-date or not. The problem can’t occur outside of these reasons, so you need to check both the aforementioned things diligently.
The Netflix application can display error codes to identify problems on various platforms, including the UI-122 error. According to streaming service support, this failure may be related to the version of the application - due to a possible lack of update - or to the user connection. There are a few ways to work around the issue, whether in the mobile version (mobile phones and tablets), TVs, or even in video games. Follow some of these possibilities, below:
Problems with Wii U, PS3, PS4, Xbox One, Xbox 360
On video game consoles, the UI-122 error may appear when attempting to display a movie or series, or even before the application is opened - although it is rarer. The first step that the user must take is to restart the device, whether it is Wii U, PS3, PS4, Xbox One or Xbox 360. If the problem persists, try restarting the Internet where the console is connected, such as the Wi-Fi modem, for example.
If the error persists, you can solve it in one of two ways: first, uninstall, or delete the application and download it again, this can solve the logo error first. Then check for application updates, with the video game connected to the Internet and selecting this option in the corresponding control. Remember to keep Netflix software always up-to-date on your console.
Problems in decoder
If the UI-122 error appears on your device decoder with the Netflix application, then you need to restart the app first, and try to connect it again. If that does not work, reboot your network, wait a few seconds, and try connecting to Netflix again with the device.
Logging out of the app and then, logging in again is also an option for troubleshooting the decoders. Finally, if it does not work via Wi-Fi, try connecting the router or modem directly to the decoder with a cable. If you solve this problem, it may indicate a problem on your wireless network and replace the devices.
Problems with TV
Netflix Smart TV applications are not immune to UI-122. For these devices, the main tip is to improve the Wi-Fi signal and restart your network to try to solve the connection problem. It is common for the router to be away from the TV and the connection suffers from obstacles, doors and walls.
If it does not, try connecting the TV directly to the modem so that the connection is more direct and "clean". You must also try to log out and log back into the Netflix application, which should resolve once and for all, in most cases.
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