Facilities conventionally define a physical structure built or installed for a specific purpose to help organizations in effectively operating & managing day-to-day tasks & complete their stated goals. Facility Management services include a wide range of services, like heating, temperature control, air conditioning, lighting, among a plethora of other services entwined with resources like housekeeping, staff management, safety & security, etc.
These management solutions have multiple disciplines to effectively maintain buildings and fulfill the demand for various services & equipment to organizations. A recent research study has mentioned that the Facility Management Market in the GCC region is expecting lucrative growth opportunities in the coming years, with a compounded annual growth rate of 8.20% during 2021-26. Facility management ensures a building's functionality, safety, & efficiency through the following services:
Lease management
Business continuity
Maintenance & operations
Energy management
Capital project planning & management
Employee & occupant experience
Occupancy & space management
Emergency management, among various others.
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Types of Facility Management
Facility management solutions further bifurcate into two main categories:
· Hard Facility Management: includes services associated with the physical assets of a building and make them work. These services include fire safety, wiring, plumbing, building maintenance, and elevator maintenance, among others.
· Soft Facility Management: includes services like cleaning, housekeeping, catering, pest control, security, ground maintenance, etc.
There are two levels of operation in both hard & soft management types. These include:
Strategic & tactical work that keeps other departments, customers, and clients in the loop, enabling them to understand the impact of their decisions on every part of the structure & its ability to run.
Operational roles that principally look after the operations that require highly-trained professionals with on-the-ground knowledge in specific verticals to ensure employees' safety at all times.
Focal Point of Facility Management:
There is nothing better than a healthy & efficient workplace than that in a well-managed facility, where people feel comfortable doing their work. Thus, it adds up to an extensive spectrum of responsibility under facility management, with a key focus on the following:
Building, occupancy, space management
Incorporation of workplace technologies
Oversight of people & processes
These aspects enclose everything associated with the workplace & operations for the efficient functioning of the building. It includes everything right from emergency plans to space optimizations & energy conservation, planning & management, etc.
Facility Management as a Technology
The swiftly rising technological advancements in facility management include both software & systems, generating an extensive amount of data through the Internet of Things (IoT) sensors, meters, Wi-Fi, gauges, and other devices in a building. With the help of effective facility management solutions, this immense amount of data can be well-utilized through Artificial Intelligence (AI) driven Integrated Workplace Management System (IWMS). Additionally, the adoption of such technologies in facility management also enhances the capabilities of an organization to analyze & learn from data, attain real-time knowledge, and bring cost-efficiency.
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Takeaway
Facility management exhibits an extensive range of services necessary for the coordination of people, processes, & places and technology for end-users like public organizations, government, & private organizations to boost the overall operational efficiency & support vital activities. Hence, for the aspects cited above, these services are witnessing increasing adoption in numerous organizations.