The software is provided by Greentube. The company is a subsidiary of Novomatic. As part of a larger group, Greentube is responsible for developing casino platforms and games. More than two dozen other online casinos rely on the Austrian's platform and games. This is remarkable when you consider that the Vienna-based company, founded in 1998, has only been owned by Novomatic since 2010 and offers software solutions for online casinos on a large scale. The software is adapted for modern users. Downloads are no longer required because of the speed of the Internet and fixed bets, which are commonplace today and are also not offered.
Because of the complexities associated with king johnnie casino review apps and its own download app, there is also no need here. Instead, thanks to the modern HTML5 standard, all games run on all operating systems, both desktop and mobile, directly as instant play in the browser. After registering, of course, you can try all the games for free.
The approach that the software must be compatible on all devices has advantages in another respect as well
Unlike some of the providers I have already studied in recent years, the new casino site has a thoughtful concept from the start. The provider presents a modern design without any frills. The simple and clear layout helps when navigating the site, even from mobile devices. This is definitely a plus. But it's also a double-edged sword, because other online casinos also have a much broader selection. In the main navigation at the top of the site, for example, there are only four menu items. All, Best, New and Jackpot. There you will also find a search function. Everything relates directly to the slot machines. Of course, it's easy to navigate there. There is no live dealer area, no sports betting offered and, apart from slots, no other games in the various categories.
On the top right you will also find access to your user account, which was also clearly structured and logical in the test. I really like that the icons for FAQs and customer service sections are always visible on the right edge of the screen. That way you are always one click away from solving a problem. The FAQs (called the "knowledge base" here), in particular, give newcomers quick answers to the most important questions. It's a little odd that the knowledge base opens in a new tab and there's no way to return directly to the casino area from it.
What bonus points did the provider manage to score during testing?
As already mentioned, the manufacturer is still a newcomer to the market. Therefore, it has not yet managed to win any awards. The software and games are still new and unknown in international comparison. Nevertheless, you have the opportunity to get a welcome bonus and regular deposit bonuses if you like it. Read more in my bonus review. I thought long and hard about awarding points for special games. Then I decided that being able to offer the most popular slot machines in Europe was definitely something special. There is also a loyalty program called Bonus Club. Here, betting on games is rewarded with points. The more points you accumulate, the higher your status will be. And the higher your status, the more benefits, such as real money rewards, you can get. During testing, the casino did not reveal any noteworthy additional offers.
Competent support team helps with questions
In addition to game instructions, help and terms and conditions on the site, of course, there is a support team that can answer questions and solve problems. It is very nice that the hotline is open 7 days a week. That is, you can call there every day from 8am to 10pm. You also have the opportunity to send an email to support or use the contact form. You will get an answer within one working day.