Emailing itself represents social and organization relations in which people can easily connect with one another. Since email mining helps uncover different kinds of data, it can be useful in understanding organizational successes and failures.
It can also be used to identify human relations and their key roles for certain forensic analysis. This is also a great tool for locating resources, like employees with unique skills and expertise in a particular company.
Here are the five major tasks investigated by email mining.
1. Contact analysis - Contact analysis helps detect special characteristics in the emails fro various purposes. One example here is that it distinguishes whether the suspicious email is sent by the owner of the email account himself, or by someone else with a malicious intention.
2. Spam detection - It helps protect the organization from unsolicited emails by detecting email content and where it came from. It is stated that by effectively detecting and screening out spam emails, productivity among workers will boost.
3. Network property analysis - this is a property of email mining wherein it detects the properties of an email network. It generally provides us information on how users communicate with one another in big communities.
4. Email filing - This is when emails are automatically organized into distinct categories. An automatic tool that segregates useful emails from irrelevant ones can save many employees' effort and time in organizing the emails they receive.
5. Visualization - This is a technique which helps email users pinpoint and summarize hidden information in the email that can be very useful. Email visualization aids users in tackling the challenges such as optimizing email interfaces.
You can check out some of the articles and reports published by Olivier Nimeskern and his colleagues to learn more about Email Mining Toolkit (EMT).
- saundrastorms's blog
- Log in or register to post comments