For any industry, including the wholesale business, time is the biggest asset of all. Therefore, wholesalers are always on the lookout for opportunities to save time without losing their efficiency. A wholesale order management software is a great way to save time and also manage orders precisely.
Order management is an important but daunting task that can be quite distracting. Whether you own a small or large-scale business, it is ideal if you have a reliable order management solution. Luckily for you, modern-day advancements have led to the rise of order management software.
For a wholesaler, understanding why they must invest in order management software is crucial. Make sure before you decide to opt for it, you know how it can ease your job, what you can expect of it, and more.
Allow us to guide you through the basics of order management software used in the wholesale business.
Introduction to Order Management Software
For a wholesale business or B2B branded e-commerce site, order management software plays a vital role. It is a computer-based program designed to help manage orders accurately. The software eliminates the commonly made mistakes and hence ensures a smooth workflow. Depending on the software you opt for, there are different features offered that you can make the most of. Make sure you get your wholesale order management software from a genuine provider. The software must be easy to work on and have what you are looking for.
Top 5 Benefits of Wholesale Order Management Software
•Improves Productivity and Saves Time
As mentioned above, the prime benefit of order management software is the ability to save time. Manual order management work can be exhausting and are more likely to have errors. On the other hand, the order management software will get the work done in a few minutes without the risk of having any mistakes.
When you use this software, you allow yourself to own the luxury of time. This time that can be further invested in something more important for your business. Regular use of order management software is directly going to impact your productivity. Leser errors, uninterrupted workflow, and more time will surely improve the company’s productivity.
•Enhances Customer Experience
Customers are everything. Every business today is trying to meet the customer expectations and those who can are succeeding. With your order management software, you can pretty much improve your business’s customer experience. For starters, you will let them easily place orders without having to wait or do too much.
Besides, the use of order management software also benefits the inventory process. You can maintain a list of orders to avoid confusion. Businesses can also offer same-day delivery options to their customers since the ordering and shipping process will get much faster. You can take orders, fulfill the shopper’s needs, and do it over and over again conveniently.
•Allows Easy Integration with Popular Marketplaces
Business expansion is the key to the company’s growth and beating your competitors. Many smart wholesalers know that selling from a limited platform may not bring as many customers as they desire. This is why along with selling from their website or in-store, they switch to some of the popular marketplaces today.
With the help of your order management software, you can save yourself from the hard work of account setting and product catalogs. You can simply use your software to transfer the data from one end to the other regardless of which platform you are exporting the data to. So, if any small-scale wholesaler who uses order management software wants to connect with one of these marketplaces, they can do it seamlessly.
•Helps Manage Feedbacks and Returns
In any online business, sometimes there can be a problem with the orders. Customers might want to share their feedback or even return or exchange the product. For which, online wholesalers have customer support and return features available. If you are using comprehensive order management software, things such as feedback and order returns can be managed there themselves.
Many order management software come with the additional feature of reaching out to the customer after the order is completed. It includes thanking the customers for shopping, asking them about their experience, along with a customer support option. In case, a customer receiving the order wants to talk to customer support, they can do it effortlessly. It is an underrated but valuable benefit of using order management software.
•Keeps Your Data Safe and Centralized
Lastly, your order management software prevents your data from getting messed up. The software lets you keep all data including the inventory, accounting, and customer information safely and well-managed. Once you put the data into the system, you don’t have to worry about losing it or having any confusion later on.
One of the biggest challenges of manual order management is data centralization. A wholesaler who uses the order management software doesn’t have to worry about it. The software keeps track of the orders and sales and you can access any information at any time. Having the data on cloud record also means you don’t have to take care of bulky files. You can have every record from even 2 years ago just a click away.
3 Tips to Choose the Best Wholesale Order Management Software
• Ask yourself what functions are you looking for in the software? Research about the common features and check before you choose a particular software.
• The wholesale order management software you go for must be easy to set up and operate. The idea is to ease your job and not complicate it more. So, run the software and see if it is comfortable to work with for the long run.
• The money you are willing to spend is an essential factor. So make sure you have a flexible budget and look for software options accordingly. Although depending on your business size and needs, don’t hesitate to spend a little more if you have to.
Conclusion
The above-mentioned information is more than enough to help you decide if or not you need wholesale order management software. The only challenge now left is to find a decent software provider. MarketTime is an establishment where you can get B2B branded e-commerce solutions including wholesale order management software and more. Visit their website and go through the digital solutions you can get for your business.