When you're hiring a removals Bankstown company, it's crucial to ask the right questions to ensure you're getting the service you need.
Here are some important questions to consider:
Are you licensed and insured? This is a must as it protects you in case something goes wrong during the move.
Can you provide references or reviews? Past customers' experiences can give you a good idea of what to expect.
What is included in your quote? Make sure you understand what services you're actually getting. Does the quote include packing and unpacking, disassembling and reassembling furniture, loading and unloading, and travel time? Are there any additional fees for stairs, heavy items, or other potential complications?
How do you handle delicate or valuable items? If you have items that need special care, like a piano or fine art, ask how these will be handled.
What happens if something gets damaged? It's important to understand their policies around damage, including who is responsible and how it's remedied.
How long will the move take? Understanding the timeline can help you plan your schedule.
Do you have a cancellation policy? Things can change, so it's good to know what happens if you need to cancel or reschedule.
What kind of training do your movers have? Well-trained staff are more likely to handle your items carefully and efficiently.
Do you provide packing materials and supplies? Some companies provide boxes, tape, bubble wrap, etc., which can save you time and money.
What measures do you take to protect the furniture and the home during the move? This will help you understand how the company plans to protect your belongings and both your old and new home during the moving process.
Remember, it's not just about finding the cheapest service but the one that offers the best value and reliability. Make sure you're comfortable with the company's answers and feel confident that they'll handle your belongings with care.