PurviDalvi's blog

Any organisation's approach for preventing, preparing for, and responding to events that threaten to injure people or property, substantially disrupt operations, or damage reputation. The bottom line is you need a crisis management team. The crisis cost you money, reduce productivity, and easily jeopardises your company's long-term viability if you are not prepared.

Pre-Crisis (preparation and prevention), Crisis Response (managing the crisis), and post-Crisis (recovery and analysis, integrating lessons learned) are the three main stages of good crisis management.

Today, we see the emergence of a reputation economy. Social media and review sites have opened a larger area for sharing information, including excellent and unfavourable ratings of everything. According to the World Economic Forum, a company's reputation is directly responsible for more than 25% of its market worth.

Corporate executives have prioritised reputation management, which has boosted the value of corporate affairs and the ability of professionals to make strategic decisions. Corporate affairs directors must shoulder the burden of managing a brand's public relations.

Are you aware of what others are saying about your business online? If not, it is time to investigate. In this post, we provide you with some practical advice on maintaining your online reputation.

Best practices for reputation management online

Recently, thought leadership has transformed from a trendy phrase into a legitimate business tool. Thought leaders' insights are trusted and extremely valuable to others and help establish themselves as the influencers in their respective industries. With so many opinions on social media, proving to be an influencer in your industry with valuable information helps you stand out in a crowded market.

In today’s unpredictable world, a crisis can occur without warning. Preparing for the unexpected beforehand can make a difference in your company’s reputation and future success. The best way to crush a crisis is to respond smartly. An appropriate and prompt response allows your team to build long-lasting trust with customers.
How to deal with the crisis?

In today’s world of instant news, reputation can make or break a balance sheet. It is critical for businesses to create, maintain, and spread it across the globe. Though you find different channels on social media, you need to regulate the news that spreads about your firm on them. Technology is a significant source of spreading information for awareness and branding.

You require lots of effort, determination, and time to build your business and make it successful. Your brand reputation is of utmost importance and priority as it decides the status of the company. You can benefit by learning more about it when you are just starting to build a personal brand or in charge of public relations for a major corporation.

Reputation is the subjective belief you have has regarding another person, brand, company, product, or service. It impacts every aspect of your life, such as whether someone wants to connect with you, purchase something from your business, or refer you to their friends.

Things can go wrong even in the most well-organised and well-prepared organisation. Samsung is the perfect example here. Mobile phones have exploded, passengers have been pulled down the aisle, and executives from production houses and big-screen stars have faced media criticism and enraged public opinion over the years. Such incidents jeopardise a brand's image and customer loyalty. 

It would be wonderful if disasters were forewarned in advance. There is no need to rush through your preparations. It is not the case, though. When you least foresee it, a crisis happens. And if you wait until an emergency occurs before beginning to prepare, you will almost certainly fail. Crisis communication planning is essential for a variety of reasons. 

What is crisis communication?