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How to Handle Prescription Errors at Your Pharmacy

Submitted by localskill on Sat, 10/01/2022 - 07:44

Even if you take every precaution
possible, there is still a possibility that a prescription mistake will occur.
What should you say to a patient who walks in and tells you that they were
given the incorrect prescription that they were supposed to take? The next step
is as follows.Collect the necessary information.The very first thing that has to be
determined is whether or not the individual has really taken any of the drug,
and if so, whether or not there have been any unfavorable side effects. Contact
the doctor as soon as possible and share any relevant information you have
concerning the medication, regardless of whether or not there have been any
obvious side effects.Additionally, you should seek assistance
by contacting a drug information center. Whether the patient has any concerns
or questions about what happened, it's important to find out if there's
anything further you can do. Give them the contact information for any medical
groups that deal with complaints from patients.ApologiseIt is reasonable to expect that the
patient would be disturbed in this scenario; thus, it is imperative that you
demonstrate to the individual that you understand their predicament and are
concerned about their wellbeing.Make sure to check everything outConduct a thorough inspection of the drug
as well as the container it came in. If you do this, you might be able to
figure out what went wrong with the distribution of the medications.
Additionally, make sure that the drug is kept in a secure location so that you
may access it easily in the event that further examination is required.InvestigateYou are going to need to carry out a
comprehensive investigation in order to discover the reason(s) for the mistake.
The performance of a root cause analysis is considered by a number of
professionals in the health care industry to be one of the most efficient
approaches to discover what went wrong.Whenever you use this approach, the first
thing you do is identify the problem. After that, you collect data and use the
information you already have to determine the elements that caused the problem.
The next step is to investigate the problem's origins by looking for its
underlying causes and following a chain of causes and effects in reverse order.
Then you build solutions.Are you interested in hiring qualified
pharmacists?Join one of the top pharmacies in the country if
you're a pharmacist searching for a new opportunity. LocalSkill is among the best pharmacist recruitment
in Canada that provide additional pharmacy specialists for all
types of pharmaceutical practice environments. As a part of our team, not only
will you receive extensive benefits, but we will also tailor our approach to
your professional requirements. Apply now to become a part of our exciting team!